FREQUENTLY ASKED QUESTIONS
All orders will include a £5,00 surcharge to allow for the cost of delivery, this is the same no matter how large the order is, excluding international deliveries which will be calculated at checkout.
Within UK you will be charged £5.00 no matter how big the order is and for the rest of the countries please email us for a quote or you can check on the website.
I.f the items are out of stock, you shall be notified by phone or email, you will not be charged extra for postage and packaging
If a courier person tries to deliver goods at your home and you are not in he/she will reattempt delivery the second time and if you are not available the second time also then he/she will drop a visiting card containing a telephone number and address in your letter box, therefore you will need to either re arrange delivery or collect the parcel from your local post office depot.
When you place the order on that day itself you are being charged for the order.
We do not offer exchanges or refunds on products unless we have sent you an damaged or faulty item, if a item is needed to be returned kindly send a email to (firstname.lastname@example.org) or a whatsApp message to 07864865204 with your name and order number and products details.
We only do retail.